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Patient Information - Covid-19

The practice is open during working hours and has progressed to a near-normal service with appropriate COVID-19 measures in place.

Dental examinations have restarted where these are appropriate.

If you need to see us whether for an urgent appointment or for a checkup you must arrange an appointment  in advance of attending the surgery. You can do this by calling our reception or using the contact us form below.

Our normal reception phoneline is available each weekday  (9am - 1pm and 2pm-5pm) 01749 678040.

In case of emergencies that cannot wait outside of these hours please call 07894435408


You will need to ring the doorbell in order to be let into the building. Your temperature will be checked and you will be asked to sanitise your hands an wear a mask before being taken through to the surgery.  Please be aware that the dentist and nurse will be wearing protective equipment in advance of you entering the surgery room.

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Priory Dental Wells


29 Priory Road




Priory Dental Wells

Dental Emergencies

During working hours 
Contact reception on 01749678040

Out of hours
In the event of a dental emergency which cannot wait until we re-open you may contact one of our dentists for advice out-of-hours on 07894435408. Please be aware that this is on a private basis and other than patients on PrioryPlan Complete there is a £110 call-out fee if you need to be seen in person. Alternatively, NHS out of hours services can be accessed thought the Somerset Dental Advice Line on 0300 123 7691.

Priory Dental Wells

Complaints Policy

We operate a practice complaints procedure. Our aim is to give you the highest standard of service possible but if you are unhappy with any of our services please contact us via the contact form or call us and we will be happy to discuss any concerns. A copy of our complaints procedure can be found below.

General information concerning dentistry regulation can be found on the General Dental Councils website here www.gdc-uk.org. (Offsite links open in a new window)